Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.
Let us know - We will check the shelves at both campus libraries when we are able. If we cannot find the item, we will be in touch with you about a possible replacement charge. Email us at firstname.lastname@example.org.
Yes, if your fines are under £5. You can make a full or part payment using cash in the self-issue machines or pay online here.
Fines are only charged if someone is waiting for the item, so if it has been recalled and the due date changed. Fines for overdue recalls are 50p a day. Check our fines policy here.
You do not need to renew your items as they will automatically renew.If you receive an email you are concerned about, please email us Library@fxplus.ac.uk
We are not currently recalling any items due to the Covid-19 restrictions.
If you urgently need an item please contact the library as soon as possible, and we will try to make other arrangements. Email email@example.com.
You will receive a monthly update via email, listing all your current borrowed items. There is no need to renew standard loan books, as they are automatically renewed.
There are two loan periods – Standard loan: 6 weeks (subject to recall) and High demand loan: 2 day loan (up to 10 renewals if not reserved). All items are automatically renewed UNLESS requested by another patron. You will receive an email informing you of a loan time change. Further details about borrowing limits and times can be found here.
You can log into your library account from home, check what items you have out and when they are due back. Log in with your University username and password here.
Not found the information you need? Contact us.