Printer or Scanner Issues

Printer or Scanner Issues

Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.

In this case, please contact the supplier of the equipment. You will find their details in your DSA letter of entitlement (from Student Finance). You can find a copy of this letter on your Student Finance portal. You can find out more information here.

There is some helpful documentation available to help you print, scan and photocopy.

Please open the 'Print, Copy, Scan' guide to view information and instructions on printing, scanning and photocopying using the University printers:

Penryn Campus • Main IT Suite • Library (near the helpdesk) • Design Centre (near the model suite) • Peter Lanyon building (Humanities & Politics IT Suite) Falmouth Campus • Fox2 IT Suite • Library

• A4 Black & White = 4p • A3 Black & White = 8p • A4 Colour = 26p • A3 Colour = 52p The printers available on both campuses also have facilities to photocopy and scan. Please note that scanning is free and you will not need print credits to do this.

Print credits can be purchased online or via cash loaders located around campus.  (which accept notes and coins).

You are able to print to any University Find Me enabled printer from your own device using Webprint. You will be required to log in using your university username and password. You can then follow the on screen instructions to submit a document for printing.

Printing prices:

  • A4 Mono (4p)
  • A4 Colour (26p)
  • A3 Mono (8p)
  • A3 Colour (52p)

If you have any problems using webprint, please contact the Service Desk on 01326 218322 or by email to

The Find Me printer facility allows you to print your work and collect at a suitable time and location to you.

You are able to print your document(s) by swiping your student card at any of our Find Me enabled printers. This is helpful during busy periods in the IT Suites. Using the Find Me printing facility ensures that your work does not get lost. 

Not found the information you need? Contact us.