Internet and WIFI

Internet and WIFI

Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.

Falmouth Students:

Connect to FXNET Secure

Initially, you will need to configure your device to access the FXNET Secure WI-FI. Once your device has been configured, all you need is your university username and password to connect. The relevant documentation to guide you through this configuration process is available to download from our website - http://www.fxplus.ac.uk/students/it-service-desk/wi-fi or from the service desk. The Service Desk team can also assist you to connect your device for the first time. 


Exeter Students:

Connect to UOE Secure

Exeter students can access the UOE Secure WI-FI. You will need to connect using your university username and password. The relevant documentation to guide you through this process is available on the Exeter website - https://as.exeter.ac.uk/it/network/ or contact the Service Desk. The Service Desk team can also assist you to connect your device for the first time. 


Please contact the IT Servicedesk on 01326 213822 or by email to servicedesk@fxplus.ac.uk if you have any problems.

FXNET Secure wi-fi:


In order to provide a secure service, the Wi-Fi connection across both the Falmouth and Penryn Campus’ is FXNET Secure. Network security is of paramount importance to Falmouth University and Falmouth Exeter Plus and the FXNET Secure WI-FI has been designed with security in mind.  

As well as offering a more secure service, there are other benefits to using this WI-FI connection:

  • A simpler and quicker connection process, (you will no longer need to register your device using device registration)
  • Less chance of service failure
  • Problem machines which could be at risk will be detected and removed from the network much more quickly
  • Improved performance
  • No need to wait for your device to be registered and become ‘active’ during peak times

Initially, you will need to configure your device to access the FXNET Secure WI-FI. Once your device has been configured, all you need is your university username and password to connect. The relevant documentation to guide you through this configuration process is available to download from our website - http://www.fxplus.ac.uk/students/it-service-desk/wi-fi or from the service desk. The Service Desk team can also assist you to connect your device for the first time. Please do not hesitate to contact the Service Desk if you have any queries or concerns.

Wi-Fi is available to students throughout both campuses and within the Glasney Village

Resnet:

The RESNET Wi-Fi connection is available within the Glasney Village. You will be required to Register in order to connect to the network.

UOE Secure:

If you are a University of Exeter student, the Wi-Fi connection is called UoE Secure. More information on how to connect to this can be found within the Wi-Fi section on the University of Exeter website.

Tuke House:

Internet access is availble at Tuke house through a Wired and Wi-Fi connection.

Use of File Sharing Software:

Please note that you are not allowed to use file sharing software (e.g. Limewire, BitTorrent, UTorrent) on your computer when using the University Wi-Fi connection. Using such software will result in your Internet access being blocked. As some online games automatically update themselves via file sharing software, to prevent your connection from being temporarily blocked, please make sure you deactivate automatic updates.






Please visit https://myaccount.fxplus.ac.uk/DeviceRegistration/ or or visit the IT support desk in The Exchange at Penryn Campus or in the IT Suite at Falmouth Campus if you need some help in registering a device to a wireless network.

To register a device on the network you will need to locate your device's MAC address.

Please see https://myaccount.fxplus.ac.uk/DeviceRegistration/MacAddress.aspx or contact the IT Servicedesk for more information on 01326 213822 or by email to servicedesk@fxplus.ac.uk

The RESNET Wi-Fi connection is available within the Glasney Village. You will be required to register your device in order to connect to the network. For information on how to register, please download our guide from our webpages - http://www.fxplus.ac.uk/students/it-service-desk/wi-fi.

Not found the information you need? Contact us.