Computer Issues

Computer Issues

Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.

In this case, please contact the supplier of the equipment. You will find their details in your DSA letter of entitlement (from Student Finance). You can find a copy of this letter on your Student Finance portal. You can find out more information here.

To support your academic and study needs, IT Services runs a popular Laptop Clinic service to help you solve problems with your personal computer.

Booking for laptop clinics is essential and can be made via the IT Service Desk (email or call 01326 213822).

Once a booking is made, you will be required to read and agree to the terms and conditions and sign the agreement form. This will be given to you either when the booking is made or at the time of your appointment.

Penryn Campus Clinics are held every evening in the IT Support Office, Level 1, The Daphne du Maurier Building between 5pm - 9pm and at weekends between 10am - 6pm. Falmouth Campus Clinics are held every Wednesday afternoon in the IT Office, Fox 2 IT Suite, The Alan Livingston Building.

Plese refer to page 2 of  the following link for the terms and conditions of the laptop clinic service …

Not found the information you need? Contact us.