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Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.

Yes. To support enquiries related to the Coronavirus Covid-19 pandemic we have set up a dedicated information line and email address. 



Phone: 01326 370402

Please note, lines are open Monday to Friday 9am until 5pm. 

For information relating to learning and teaching during the Coronavirus restrictions, please visit the below dedicated web pages. 

Falmouth students (Please note - login is required)

Exeter students 

These are:

  • A high temperature – this means you feel hot to the touch on your chest or back (you do not need to measure your temperature).
  • A new, continuous cough – this means coughing a lot more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual).

To protect others, stay at home and DO NOT go to places like a GP surgery, pharmacy or hospital.

Use the 111 online coronavirus service to find out what to do.

Read the latest health advice from the NHS.

For routine enquiries about the University response to the situation, please contact our Campus Information Line on 01326 370402. You can also email

If you are self-isolating then please tell us using this form.

You can still access wellbeing support, whether you are on or off campus by contacting Living Support:

There is a lot of information online regarding the Covid-19 Coronavirus outbreak. 

General latest guidance can be found at the following sites:

For specific information relating to your studies, please visit:

Falmouth students 

Exeter students 

Both sites have a range of useful and important links and Frequently Asked Questions.

Not found the information you need? Contact us.