Financial Assistance & Support

Financial Assistance & Support

Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.

To open a bank account you will require a confirmation letter from our university of your attendance and that you have a permanent address in the UK. As banks require the letter to be addressed to them directly you will need to choose which bank you intend to open an account with first.

For Falmouth students you can request a letter through your My Falmouth portal at myfalmouth.falmouth.ac.uk or by visiting the Student Administration in Tremough House at Penryn Campus or Rosehill building at Falmouth Campus.

For Exeter students you can request a letter through your SRS tab on your iExeter App or by visiting the PIP (Penryn Info Point) in The Peter Lanyon Building at Penryn Campus.


There is a lot of choice of different banks and it can be an overwhelming experience of which one to choose. The British Banking Association have some really useful information on their website at: www.bba.org.uk/customers/personal-banking/ including a guide for students coming to the UK from overseas www.bba.org.uk/publication/leaflets/international-students/.

Falmouth University

Students need to complete an application form and submit it with all supporting documentation.  Forms are available from the FXU; The Compass or the Student Funding Office.  You can also download a form from https://www.falmouth.ac.uk/student-funding/hardship-fund


University of Exeter

Applications to the Hardship and Retention Fund can be made through our Online Application at: https://apps.exeter.ac.uk/learningfund/public/

If you are unable to access the online application, please log a SID enquiry to request a paper application form.

If you have any further questions after reviewing our FAQs, please log an enquiry.


Falmouth University


Any student can apply to the Hardship if they experience an unforeseen financial problem would leads to hardship. This is a Falmouth University fund (separate from Student Finance) and is assessed in-house.  If successful, awards are non-repayable.


University of Exeter


"For more information about the Hardship and Retention Fund please contact the FXU Advice Team by emailing advice@fxu.org.uk or visiting the team opposite The Stannary at Penryn Campus. For more information please visit: http://www.exeter.ac.uk/students/finance/studentfunding/hardshipandretentionfund/

If you have any further questions after reviewing our FAQs, please log an enquiry."


Falmouth University

The levels of support available to students will vary greatly, dependent upon:
•         Your level of study (Undergraduate/Postgraduate)
•         The year you started your course
•         Your home country (UK/EU/non-EU)
Undergraduate students from the UK can usually access government funding plus in some instances, support from Falmouth University.  To learn more, please visit https://www.falmouth.ac.uk/student-funding


University of Exeter

For more information about the Hardship and Retention Fund please contact the FXU Advice Team by emailing advice@fxu.org.uk or visiting the team opposite The Stannary at Penryn Campus. For more information please visit: http://www.exeter.ac.uk/students/finance/studentfunding/hardshipandretentionfund/

If you have any further questions after reviewing our FAQs, please log an enquiry or email info.penryn@exeter.ac.uk



Not found the information you need? Contact us.