General Information

General Information

Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.

To get to ASDA you can walk from the Penryn Campus via the Penryn Industrial estate which is roughly 15 mins walk. There is also a free ASDA bus which runs every Monday and Thursday – please see FAQ ‘When are the free buses to ASDA?’

To get to Lidl or Sainsbury’s you can walk from Penryn campus which is 30-45mins. You can also use the U1/U2 bus service route which stops just outside Lidl and Sainsbury’s, using your Student ID card, which costs £1 each way.

If you are based in Falmouth, the nearest supermarkets are Tesco’s situated near The Moor, and a Tesco’s Metro at Maritime Events Square. You can also catch the U1/U2 bus service route which both have bus stops just outside of Lidl or Sainsbury’s supermarket, using your Student ID card, which costs £1 each way.

If you are based in Penryn the closest supermarket to the Penryn Campus is ASDA, Lidl and Sainsbury’s.

If you are based in Falmouth, the nearest supermarkets are Tesco -  situated near The Moor, and a Tesco Metro located at Maritime Events Square. 

Please visit the local Cornwall council’s map which highlights a range of amenities in Penryn, Falmouth and extending to local areas. www.cornwalls.co.uk/maps/Penryn

You can download a map for Penryn and Falmouth Campuses by visiting: Falmouth Campus and Penryn Campus.

The Social Street area (on Level 0 of The Exchange) is available for students to book a stall to promote their sport or society; to raise money for a charity; or to fundraise or generate feedback for a course project. If you would like to book a stall in the Social Street at the Penryn Campus, please complete the booking form.

Bookings for the Social Street space are overseen by the Campus and Commercial Events team. If you have any questions please email: hospitality@fxplus.ac.uk

Some services offer a range of weekly drop in session in the Compass at the Penryn Campus. These Drop in sessions are a great opportunity to pop in and have a chat about any questions you may have.

Visit our webpages for further information about the current sessions and when they are: www.fxplus.ac.uk/students/compass/drop-sessions. 

There are bookable rooms in The Exchange at Penryn Campus that are specifically for staff to meet with students to offer guidance and support. Students may also book a room if they require the space for specific reasons, please email roombookings@fxplus.ac.uk to check availability. 

You can visit The Compass helpdesk in person in The Exchange, Penryn Campus or at the Lower Courtyard, Falmouth Campus (term-time only) to speak with one of our friendly Student Information Advisors.

Alternatively, you can log your enquiry anytime and anywhere and view our Frequently Asked Questions through The Compass online portal, email us confidentially at: compass@fxplus.ac.uk or telephone us on 01326 370460.

The Compass helpdesk is available between 9am and 5pm, Monday to Friday during term-time at both the Penryn and Falmouth Campus.

Out of term-time, the service is closed at Falmouth Campus and open from 10am - 4pm at Penryn Campus. 

You can visit The Compass helpdesk in The Exchange at Penryn Campus or at the Lower Courtyard, Falmouth Campus (term-time only).

Please be aware that from 1 June - 1 September 2019, The Compass will be temporarily located in Tremough House Annexe.

The Compass is a student information service, which offers help and advice on any aspect of university life whether you have a quick query or require specialist support. 

Not found the information you need? Contact us.