Accommodation Fees & Deposits

Accommodation Fees & Deposits

Explore the frequently asked questions below to learn more about the services available to you. If you're unable to find the information you need, contact us and we'll ensure your query is directed to the relevant service.

Both offices

Monday: 9am – 2pm
Tuesday: 9am – 2pm
Wednesday: 9am – 3pm
Thursday: 9am – 2pm
Friday: 9am – 2pm

The Finance Offices at both Penryn and Falmouth campuses serve Falmouth University and University of Exeter students. Please note that some transactions are limited for University of Exeter students depending on the nature of your payment.  For details about how to make a payment online, please visit: http://www.exeter.ac.uk/students/finance/howtopay/.


Falmouth Campus / Falmouth Finance Office

The Rosehill building (same building as reception)
Falmouth Campus
Woodlane
Falmouth
TR11 4RH


Penryn Campus / Penryn Finance Office

Room MG27
Ground Floor
Tremough House
Penryn Campus
Penryn
Cornwall
TR10 9FE

Please contact the Student Funding department Tel: 044 (0) 1326 213744/255159 or email: studentfunding@falmouth.ac.uk

 If you require more information regarding paying accommodation fees or have a problem with making an accommodation payment, please email residences@falmouth.ac.uk or telephone 044 (0) 1326 259361

 If your maintenance funding from Student Finance is delayed, please notify us by emailing residences@falmouth.ac.uk or telephone 044 (0) 1326 259361

 Accommodation fees are due in three payments:
Payment 1: September – at the start of the academic year
Payment 2: upon return from Christmas holiday
Payment 3: upon return from Easter holiday
If you need to discuss instalment payments in further detail, please email residences@falmouth.ac.uk or telephone 044 (0) 1326 259361

If you cannot pay your rent, please get in contact with the Finance Office by calling 01326 253607 or log an enquiry by selecting the option above.

For students living at The Sidings or Maritime Studios you will need to speak with your site office in regards to the issues you are experiencing.

If you are experiencing financial hardship, you can contact the FXU Advice Service by emailing advice@fxu.org.uk.

Haven't found the answer you were looking for? If you were unable to find an answer to your query in our 'Frequently Asked Questions' please log an enquiry by selecting the 'log enquiry' button above and one of our advisers will get back to you.   

Any charges for Glasney Student Village must be disputed in writing to the Halls team by logging an enquiry. You can do this by selecting the 'log enquiry' option above and providing a brief outline of the situation.

If you live at The View, The Warehouse or Armyn House, you can dispute any charges by logging an enquiry with the Accommodation Office using the same method.

If you live at The Sidings or Maritime Studios you can contact your relevant site office to dispute any charges.  

Haven't found the answer you were looking for? If you were unable to find an answer to your query in our 'Frequently Asked Questions' please log an enquiry by selecting the 'log enquiry' button above and one of our advisers will get back to you.   

You can pay your charges through the payment portal "no fixed amount" section, by contacting the Finance Office on 01326 253607 or by visiting The Finance Office at your campus.

If you live at The Sidings or Maritime Studios you will be required to pay through your relevant site office.

The Finance Office allows two weeks following the payment due date to make a payment before applying a late payment fee. The late payment fee is £30.

For The Sidings and Maritime Studios, in regards to late payments you will receive reminders to pay which could effect references for future tenancies.

The fees are termly and are due at the beginning of each term.

There are three terms in a typical undergraduate or foundation year.

Your deposit is returned within 28 days of the contract end date and is returned by cheque to the home address on your application in the students name.

Not found the information you need? Contact us.